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eToro Partners w/ Twitter for Crypto Integration: The Team joins us!🎙
Recorded: April 19, 2023 Duration: 1:17:39Space Recording
Full Transcription
um and it can be revolutionary but i think it needs to be guided slightly it needs somebody to
to sort of maybe put something over this to say okay this is what you can and can't do
but as i say it's all about that balance really you know we don't want this to we don't want any
sort of regulation to sort of dampen uh what is an amazing asset that that can be revolutionary
uh this already is being revolutionary um and in terms of you know deciding on on what assets
you know our securities that aren't securities that is obviously gonna take plenty of time and and
and obviously if if it does come to be that some of these assets are our securities or however they
deem it to be uh we will obviously work with with the regulator to to do what is is necessary when
as and when that sort of comes about thank you appreciate it pleasure awesome great questions
guys and even better answers josh um really going back to the this crypto side of the torah platform
uh guys if you can kind of walk us through the process of how someone would get their their
brand slash their token listed onto the utero platform and then my follow-up question is there
any initiative or kind of backroom conversations that are currently taking place of having any any form
of nfts on the platform if not already uh yes i can pick this one up um so again we're always open to
um ideas um crypto assets obviously we have a pretty strict process of what we add and what we don't
add to the platform um as i said earlier we we don't list every crypto asset we're very selective
over what we add and again that comes back to what we sort of mentioned earlier in terms of that
regulatory scrutiny we are regulated um so for example unlike maybe some um you know other exchanges
globally um for example in in the uk we're regulated by the fca in in australia we're regulated by asic
and there's not many crypto asset providers that offer what we do um so at the moment we have about
80 80 assets and those are stringently added by our risk team our compliance team um and as i said
earlier you know we know what we're doing here we've been doing this since 2013 we've had bitcoin on
the platform since 2013 over 10 years of experience within the crypto industry within blockchain um you
know we've got a fantastic team behind the scenes who obviously will will deep dive into whatever
assets we have um but if someone has a project if someone has a crypto asset i i did actually see
quite an interesting point when we when we launched this uh live on twitter that the the sort of the
floki army were out in force and and was sort of tweeting us asking to to add the assets so you
know we will explore those options and we will we will look at that um and uh yeah you know that i
think that that just depends on the asset but yeah feel free to reach out you know send send us you
know send us a dm on on twitter or or send us an email there's plenty of emails available um on the
website um so yeah that's that's absolutely possible and andrew sorry i forgot your follow-up
question i was too in too ingrained in the question yes no worries that was great guys be sure to reach
out to the team and they'll probably respond to you within a relatively quick time the way that
i know that we kind of went through that process the team is pretty fast with kind of you know
reaching out the turn the turnover time is pretty good um josh my second question was for all the
nft heads in the current spaces you know ones that are currently listening which we appreciate them
tapping tapping in has there been any backroom conversations or maybe some initiative that
the possibility of nfts can be listed onto the platform yeah great question um so interestingly enough
we actually do have a little section on the utero platform now um which is is there's a little button on
there under the discover page which says nft and that will take you to our sort of sister company
in in delta um which is is owned by etoro and essentially it's it's an nft explorer um so it's
effectively the the best way to sort of look at it is it's an investment tracker um all in one place so
you can track crypto you can track um stocks you can track nfts essentially everything in one platform
we know that you know these days that people don't just have one month that just have money in one
asset it's it's mixed right we have we have our capital spread across so delta makes it very simple
to follow all your investments and and we've made nfts a part of that process um and of course as i said
earlier you know yoni has been in this game since uh the very sort of beginning um he you know as i say
was was one of the again early adopters of of nfts and arguably sort of created the idea of nfts before
they were were really a thing um so yeah through through delta um you have the option to securely
connect your your your eth wallet um and you get a crystal clear overview of of obviously all of your
nfts you get access to obviously a lot of functions on there you can track nft wallets you can explore
collections you can get notified and there isn't there is an option in there where you can uh buy
and sell the nfts uh through delta as well so we'd love to be able to get to the point where we can
of course try to integrate that into the e-toro platform uh again as i say we you know we're a
platform that is uh clearly uh open to ideas as we you know are with this sort of twitter um
partnership so you know anything that we can do to sort of uh not only improve the platform but also
improve the user experience uh we absolutely will do um so yeah i think it is something that
we we will explore down the line but at the moment it is available but but through delta
yeah just just quickly to sorry to to add to what josh is saying that we're more than keen to
you know take ideas and recommendations feel free to send josh or i a message i mean just in the
the two years that i've been at e-toro the platform alone has come on so much recently we've just
launched a sort of a partnership with our charting software through team viewer so we've now
for anyone that's on the toro platform you your charts are our team viewer that's been for the last
couple of months rolled out to all 30 million users as well so yeah whether it's education or new
courses or people that are looking to to get different crypto assets there or eventually potentially nft
you know we're always keen to sort of uh you know be at the front and sort of pioneer our way through
you know the next stages and over the last you know since i got here two three years
uh you know e-toro really has gone from strength to strength and the power of the retail trader and
retail investor has just got bigger and bigger and it's great to see it really is
awesome thank you sam i believe you cut there at the end at least for me that was that was great
appreciate you guys your guys great feedback and always open to community feedback which i think is
even more important uh so i will i will address the elephant in the room i think the question everyone
listening has been waiting for as well as the fellow speakers up here guys that partnership was
absolutely i think really bullish in my personal opinion can you guys kind of walk us through that
entire process how did that reach out go how long it's been in the talks for and all the great juicy
details of the partnership with twitter yeah i mean unfortunately there's only so much we can say i
mean josh and i weren't uh in the boardroom with elon as much as that would have been uh amazing so uh
so uh yeah we there's not too many secrets that we can we can tell although i would love to but then
you know maybe i probably wouldn't be able to say otherwise um but i i'm sure people here have seen
uh or are about to see when uh there is a cash tag i uh you know what people will know as a hashtag
but with a dollar sign before it so for the sort of the most popular assets uh at the moment and you
know for example the spy or apple or bitcoin if you were to see uh that cash tag you can click on it
and it will show you a chart which you can then click through and go to the eToro platform to view
it now it is important to to note here as well that if you are not an eToro user you'll be invited to
join eToro as you you know click through and then you'll go through the regular onboarding process which
is then you know tailored as i mentioned earlier to the jurisdiction in which you live and includes
all the necessary steps around uh kyc and aml as well so we've you know really sort of taken every
step to make sure this is the right way to go about it but for me personally when i uh first heard
about this i was super bullish too i think this is great uh you know the only negative side that i saw
from people online was that they thought people would be able to buy and sell straight from twitter and
that's simply not the case so as they go through that onboarding uh platform as we mentioned they
get you know the opportunity to have all this education the podcasts the courses the you know
the meetups that we do as well um unfortunately all the nitty-gritty information uh in terms of uh
that deal uh in the boardroom uh there's not not too much we can say unfortunately
yeah i think i'll just i'll just jump in there just to finish off with sam as well and again
we would love to as you say as i'm sure everyone can imagine on the space um we we can't go into it
you know like i say in too much although we would have loved to have uh had elon on here as well or
maybe done an interview with elon we haven't quite had the chance yet but but maybe we will actually
maybe i don't want to do that i saw how he spoke to the uh to the bbc reporter but um but look ultimately
this deal makes a lot or sorry this partnership makes makes a lot of sense right um because we
are an investment community with over 30 million users you know twitter is a crucial part of the
retail investing community as we say if you if you search for a cash tag now there is a huge amount
of information on stocks on crypto um and i think that that's great to have all that information into
one platform can save you scrolling through plenty of of other information and to then be able to allow
access for users to be able to then actually invest into that asset um i think is is is fantastic it sort
of breaks down those barriers to investing right go back 20 years you'd read the newspaper then you'd
have to make a phone call and call a broker and i think that the reason that people invest is to be
able to secure their financial future to be able to secure your financial future you have to you know
you have to start investing ultimately and you have to have that education i think that that news is
coming through through twitter um and as i say if we can get ordinary investors to you know open up more
to financial news if they can share knowledge and converse you know retail investors are powerful
they play a bigger part in you know investing more than ever i think that you know from 2020 onwards we've
seen that retail investors are are smart um they're knowledgeable they do their research completely
different to sort of how wall street you know has has perceived them to be or how the media has perceived
them to be um over the last sort of 10 years and i think that has changed with you know us sharing our
knowledge and people being more open and free with with doing that um and as i say you know itara was built on
on the principles of community knowledge sharing and better access to financial markets so this
partnerships makes makes a lot of sense on on so many levels josh if you can disclose information
that that'd be awesome if you can't once again it's not a problem it has has already been has
there been any conversations that have gone on maybe that there's another platform that could be next to
my to my knowledge i believe that twitter is the most retail dominant platform when it comes to
i guess purchasing power from a retail standpoint into into investments it's probably the most dominated
platform when talking about investments i think that you know maybe reddit it could be after twitter
but i think that twitter is really the i guess the hive mind so to speak for investing for crypto
necessarily for fintech has there been any conversations or possibly could there be with any
other you know platforms um through partnerships with itaro uh yeah look i'm not sure if there has been
um and um again even if there was we probably wouldn't be privy to that information
unfortunately me and sam are a little bit down the pecking order but no i i think if if there if
there if there is or if there isn't either way i think it would be great if there is um you know
what was interesting was when elon launched the sort of the the blue verified and and the and the fee for
it um you know zuckerberg was wasn't far behind in in sort of following a similar situation with with meta so
maybe other platforms and social media networks will sort of look at this and and realize it's it's sort of
potential uh there's a this this sort of cash tag partnership i think you know obviously that let's
make this a success um you know let's make you know this the gateway for people to to get better
access to to financial markets we're always as we said earlier not to sort of come back to it more
frequently but we're always looking for ways to innovate we're always looking for ways to to develop
new products partnerships and um and and just and ultimately help retail investors you know we
wouldn't have a business uh with without everybody you know that invests with us so you know ultimately
customer comes first right um the customer is always right and that's what we're here to to sort
of listen to and um and gain access to as i say we've been doing this we've been in business for 16
years as i said we had we added bitcoin 10 years ago but we've been around for for 16 years and um as a
a you know as a as a as a financial um investment platform that offers crypto assets um you know we're
experienced in in doing this and we the only reason we've been so successful is because we've listened
to users we've listened to what people want and we've always tried to open that up obviously the
twitter as i say connection made a lot of sense to begin with given that i think it's where probably
most people turn to in terms of financial news again you could you could argue that that sort of
reddit is in there but i would say that you know twitter is is the top here in terms of you know
quality financial information and is the first you know place that people turn to and it's also very
easy to use right it's quite a simplistic way to do it searching that cash tag and being able to find
all of that great information um in in one place and then also being able to see a chart and a price
uh and then actually be able to go through to the platforms and find out more about that asset um
you know it's fantastic so again no uh no discussions or anything uh else yet with with
other social platforms but um yeah hopefully this is just something that can can get the ball rolling
uh and long into the future i think one of the bullish cases here that i'll kind of pass it on to
Dave after i kind of say this is that i i think the younger younger generations gen z more specifically is
kind of looking into investing getting into investing i think learning about it at such a young age is also
you know very to the benefit obviously the absence of it not being taught in schools is definitely to
the detriment so kind of learning through social platforms like you guys said it's definitely a
bullish case for me the one thing that i would kind of preface though is that many of them kind
of see this as gambling um we we all kind of saw that through the gma the gme craze as well as you know
the wall street bets type thing a lot of that was gambling and there still is gambling on a daily
basis i would just preface that people you know be mindful what you're doing obviously you know
practice safe investing this isn't gambling this is investing in the future and obviously don't you know
don't be silly with money you you can't afford to lose uh david you have your hand up mike is yours
yeah awesome no i just kind of want to bring up a point and it may not be something you guys can
talk about because it does involve some speculation regarding twitter but um i think it's actually
pretty amazing um what kind of use cases actually does solve for twitter as well because they have a
problem with verification it takes a long time energy and effort to verify uh their customer base and
there's a huge bot problem on twitter and so by going through this kyc aml um type of onboarding
in order to trade via etoro um my speculation could be is that could be piggybacked on um to help with
verification on twitter as well which reduces like a bot problem and things like that and so i just think
that's it's really interesting type of partnership where twitter can help bring investing to more retail
investors and not just have it be part of the select few similar to what robin hood did in bringing
accessibility to a lot of people who normally would have to go through a stock broker and so
i just think uh again i know you guys probably can't talk about the details on how it's implemented
but this is obviously great for you guys but i actually think this is a really great partnership
for twitter as well yeah i mean david this probably won't surprise you that we can't comment on
speculation but you're you're right and it's been so interesting over the last you know week or so
just seeing how many people were engaged on this you know just from the cash tags alone i think searches
a day is up at 4.7 million which is great and i i think over you know we can go back longer than 10
years but the fact that the the barrier for investing has been lowered for me is such a positive
you know it's empowering more people to take control of their financial futures um you know
andrew you mentioned in there about you know it's a shame that this kind of thing isn't taught in
school can you imagine if it was can you imagine if compound interest was taught when you were like 14
15 16 it would just be such a better world wouldn't it um but no it's it's it's a partnership i'm
excited about i mean who knows where it's gonna gonna go down um but i i think it's it's hopefully
gonna bring more awareness it's gonna uh you know if people do come through e-toro because of this
you know that we're gonna do everything we can to you know mention all the points that andrew you
know mentioned there that this you know for those that do see it as gambling it's not at all that's
the wrong mindset to have it's a a long-term focus you know how do you build wealth over time you
know there's practice accounts for people to to use there's so many sources of education and and and
that's really i mean when i got into the investing and trading world twitter was one of the first
things that helped me on my journey i think it's such a great community i mean doing spaces like
this is great we were on one last week as well and i think everyone can help everyone yes you've got
to be aware of the cowboys out there and those that have bad intentions but you know spaces like this
interaction with with other people is is great and i think that on twitter and the social side
of e-toro coming together it's you know it made a lot of sense absolutely thank you
yeah and i think just to back to you know what sam was saying there as well and andrew to sort of your
point i think um again there was a lot of speculation in the beginning that you know people
or you know using twitter it's an easy access you know buy and sell quickly you know promotes the
sort of wrong message i think it's the complete opposite of that i think whether or not you know
people uh want to trade or or want to invest ultimately if if they will click through to e-toro
after you know clicking on that that cash tag well straight from there we're going to give you a wealth of
knowledge uh whether it's about the crypto whether it's about the stock um you know even if you click on
bitcoin for example we're going to give you the blurb we're going to tell you um a little bit
about it we give you more information and then if you want to know more it's easy to then gain access
to you know our financial academy you know we've got guides that will tell you what an nft is what
blockchain is what bitcoin does what are the benefits then we'll give you as i said the podcast if you
want to listen to it in format if you want to watch a video there's plenty of ways to to sort of
educate yourself and i think that's that's so important as we say we go back to sort of the school
feature how great would it have been to learn about even just you know what a mortgage is what
interest is what a credit card is you know why should you invest so i think you know we have
a responsibility to to do that because it's not being done already and that's sort of mine and sam's
real passion for for this industry is to you know we have both sort of you know learn um you know over
time and you know we are you know me and sam aren't you know wall street guys you know we're not
um you know we're very typical guys just like an everyday investor and we sort of break down
information we want to do this as if your your grandparents or if your mom or somebody just
doesn't understand financial markets we want to break it down for them that's what's really important
here if the if the basic person can do that whether it's you know economics 101 understanding what
inflation is understanding um you know what interest rates mean for for crypto um i think
that's so important um these days and and if that's what we can help with this partnership um
and that's one of the main reasons that we've obviously done this is to try and provide as much
education to you know all of those twitter users that you know have been maybe caught up in gme or
other assets if we can transition them um into you know long-term investing to build their financial
future then and that's a win in our case that's a great point david you fell up and now you're back
do you have a follow-up or any other questions uh i do have another question if that's okay
absolutely go for it yeah so um i am curious in the process for adding new cryptocurrencies to your
platform obviously it's going to be something that a lot of projects are going to be interested
in doing now with the visibility of twitter um so how do you ensure it's integrated correctly how
do you meet ensure it meets the same standards for other assets of the platform um i know we
touched on legal and regulatory portals so we have to go into that but i think it would just be
valuable for a lot of people who might be in this space who are hungering to be listed on etora what
does that process look like yeah good question um we we me and sam again probably aren't privy to
to sort of that that process but what i can say is that we have a very stringent risk team we have
um a blockchain team behind the scenes a crypto team we have a you know a whole additions team
whether that comes from crypto stocks etc um you know so there's there's plenty to look into here
right um there's whether that's from um you know the market capitalization you know that you know who
owns these who owns this crypto asset you know you know wallet um deep dives you know you know white
papers whether this has the ability to you know revolutionize you know a certain industry what
benefit it can offer to a retail investor um you know obviously the main part to to all of this is
is simply liquidity um you know it needs to be you know liquid and again we want to be looking into
that to that risk profile of the asset to to understand you know who owns it and why they own it etc um
so yeah there is a stringent process and i'm you know it's being honest here on that um it certainly
isn't going to be you know easy to to have a crypto asset added to our platform given that sort of risk
profile and as i say given the uh the sort of regulatory environment we want to sort of meet um
everything uh that the regulator sets out um because as i say we're here for the retail investor if we
can't offer a platform um then then that's no use so yeah it is a stringent process it's certainly not
an easy one but but it is one that we will consider we consider as i say we have over 3 000 assets on
the platform so it's not as if we someone comes to us and we just say no we will consider every asset
especially if um you know that there is a requirement for it i remember sort of a couple of years ago when
we first added shiba to the platform you know that was a long process for us to do that but the the
sheer demand that we had from from the crypto industry and from crypto investors um you know
meant that we you know did a thorough process and again it was it was a long process but we got there
in the end we won't uh you know um we won't fold to demand i think that's probably the key thing to
say we're not just going to add an asset because you know the whole community are calling us out um
but we will certainly try our best to try and add an asset um if it's if it makes sense for us and
obviously the end user josh perfect answer thank you how how how how great is social sentiment when
it comes to adding an asset like if the community is xyz you know big they're posting xyz tweets
they're kind of you know sending xyz emails is that demand for something to be listed does that kind
of go into the loop of what the process looks like in terms of listing and how that kind of operates
so as i said sort of said then we won't you know we're not going to sort of crumble to demand
um we you know if if just because you know we're getting a million tweets a day about an asset doesn't
mean we will add it um but it does play a part of course if as i say we're a community-based platform
so if if there's an asset that all of our users want to see then we will certainly explore that option
to see if it makes sense if it's liquid enough if the risk profile is right because also as you say
we're not just going to add an asset because people want it we want to make sure that if we
add an asset that we can still protect those users with that asset right it might not be right for us
to add it because it ultimately might actually not be a very good project right even though thousands
of people want it we've have a team of experts behind the scene and a big team of experts um you
know that that are ultimately you know doing this day in day out that will be looking through the
asset so of course it does play a part we spoke about social sentiment earlier in terms of
how much of a role that has to play and ultimately we are a social platform as i said earlier i remember
before we had shiba on the platform our twitter was absolutely flooded um with replies messages uh the
shiba army i think they like to call themselves was out in in full force um but as i say that that
didn't that didn't push us to necessarily add the asset any quicker um it took you know plenty of time
for us to add the asset to go through um you know all of the um you know all of the loophole not the
loopholes but all of the uh you know the right processes to make sure that it was an asset that
that we could add um it made sense to not just us but to retail investors um so yeah of course we will
listen to what the people are saying right um but it doesn't mean that that we will add add an asset
just off of demand we're going to go follow our processes uh anyway awesome dave you did unmute your
mic before i cut you off if you have any follow-up you got it oh i don't want to take up too much time
but this is just burning in my heart because i'm a fierce advocate of decentralization and what you're
describing with this process of onboarding the regulatory thing is is wonderful and great in
protecting investors who you know aren't just jumping into just anything willy-nilly um but
also too there's a future that i imagine where everyone has a web3 wallet and everyone is able
to trade things in a decentralized fashion and that you can authenticate on websites by just connecting
your wallet um and so i'm wondering does etoro have any plans for support of web3 for self-custody
wallets that sort of thing yeah so we already do have a wallet already um so etoro does does have um
an etoro wallet already um and you know essentially when i go go back to sort of our sort of team behind
the scenes our technical team you know we will work to sort of integrate an asset into you know our
infrastructure um you know like as i say adding a wallet to our wallet to make sure that it's accessible
there um and you know we will we are working on you know to add to web3 i think if you're not then
then um in terms of you know the future um then you're falling behind of course we've definitely
got a team that um are passionate about web3 um we obviously as i say have have yoni um who has been
part of this process for a long time he is very passionate about you know all of that process um and and
you know making decentralized and i think that as i come back to earlier in terms of that regulation
and you make a great point in terms of you know having those assets and having that decentralization
you do make a great point in terms of having that decentralization making sure that um you know
people do still have access to decentralization and not make and making sure that it's not too
centralized right and that is where we have to find that balance i think with regulation but also
at the same time we do have a duty to protect investors as well if we think that an asset
um is is too high risk isn't liquid enough and and there is a you know a risk there to to an investor
then that's on us right unfortunately that that doesn't come back to you as as an investor there
will be ways that you can ultimately buy and sell that asset if you wish to um but our main priority
here is is to look after the investor we have a duty of care um to to look after you we're not just
going to add any asset that won't be there tomorrow and then you know therefore you know investors
then lose out we have a duty of care here at that point so as i said uh a little bit earlier there's
a balance right and i think we're really trying to find that balance between you know working
with regulators making sure that decentralization doesn't lose its sort of draw card making sure that
it doesn't move away from how it can you know change the financial industry developed um you know and
flourishes to to be what it is but but i but i think as i say you know from our point of view we
definitely have uh have a duty of care um for sure and and there will always be ways for for people to
gain access to to sort of web 3 obviously um you know through dexes and things like that but for us at
this point it's a it's a it's retail investors come first ultimately and our risk team know better than
anybody else what's what's right and wrong no i appreciate your your duty to care and it sounds
to me again this is a little bit speculative but it's like you have a hybrid type of model where
what would be presented more potentially on twitter would be more of the centralized approach the gate
kept approach the listed approach um but with perhaps some support to where you can off off board
into like a defy wallet or those type of things so um you're still supporting it but not necessarily
um incentivizing or broadcasting using using twitter as a mechanism to uh potentially have
people come in and lose their shirt i understand yeah and and again as i say we're we're certainly
exploring what's what's happening in in web 3 and um to look to the future it's probably too hard to
say exactly what what will happen will happen next but as i say we do have an e-toro wallet um it's designed
as we design the platform to be user-friendly that simple interface you know because all of us probably in
the space know how difficult it is to to use a wallet to in to you know to hook up your you know
your ethereum wallet your ethereum address you know it's still not an easy process that that ux is is
not great still um and i think that's you know something that needs to be dramatically improved
and that's something that we you know we're going to work on we're trying to make this user-friendly
simple interface allow users to easily manage uh crypto assets um you know but at the same time
having those advanced security features that that you do need um so yeah absolutely we're going to
probably continue to to work on on web 3 what the future holds um wouldn't like to speculate on that
but as i say we're here to to try and move forward the you know the investment um industry and to help
retail investors and and as i said earlier gain access to investment products we don't want to stop
people from from buying and selling so if we can help facilitate that we certainly will
thank you awesome question david i know we are winding down the hour guys i want to be respectful
of your time as well i do have one final question from a user operational standpoint and then i will
chime david back in if you have any questions and you guys can definitely give out your closing
thoughts we can wrap this up my question is josh so i'll kind of preface i had a not really great
experience using robin hood which is the beginning of my crypto journey in the sense that i i had some
capital on there and the process of taking it off in my opinion just just took too long and then
certain things you know grew in percentages and and you know went did well for themselves and i
missed on the opportunities because the capital which wasn't too much at the time either um
was the process of taking that off uh and moving you know kind of on chain off chain was was a little
bit too long for my liking um i'm i'm the bad review guy so i definitely wrote a few bad reviews on
rob you could definitely check them out they're probably still there the fact that this process
took a little bit too long for me josh what's kind of the process like or even sam can answer this
question of how long can i kind of keep the capital on there or possibly even move it off is that process
relatively quick do i have to wait three four business days whether it goes back to my bank account
or whether it goes on chain onto another platform hot wallet cold wallet whatever it may be
if you guys are speaking you guys have your mics sorry i think i lost you there for a minute andrew um
yeah i'll i'll sort of kick off i mean look i mean if we go back to sort of robin hood and us i think
the biggest part here between decentralization and obviously a centralized platform and i think that
is really important for investors to remember is that we do have to follow regulatory you know framework
and and again we try to make it as simple as seamless and as simple as possible but sometimes
you know we have to jump through hoops and that is simply the case we we do try to make it as simple
as possible in terms of you know buying and selling um you know in terms of liquidity it comes back to
you know what i mentioned earlier in terms of us adding an asset if there isn't enough liquidity on an
asset um for you know for you to be able to buy and sell seamlessly then our risk team are going to look
into that our technical team will look into that to make sure that that's a big feature of of doing
it because we want to make sure that you can can sell that asset as soon as you want to and buy that
asset as soon as you want to um you know once that capital is is in the account look i'm obviously based
in in australia so i'm not 100 you know sure on on obviously the us framework so i won't go into that
too much but in terms of adding capital withdrawing capital you know it is it is a simple process in
terms of putting that through you know a debit card or you know your bank account etc and then
being able to withdraw that back of course sometimes um you know that there might be you
know it might take a day or whatever as i say i'm not going to go into sort of the the nitty-gritty
in the us because i don't know it as well um but again we we follow those sort of you know
the regulatory framework there so often you know that would be the case but what i would also say
that that you know is is that is standing us apart is you know we have a huge customer service
team a huge um you know financial team around the world and again it comes back to the user
experience we want to make this as seamless as possible we want to try and help you um if you
you know have questions if you're not sure on something on the platform if you're you know trying
to add capital withdraw capital you know you can reach out to us you know we we have teams around
the world we have a customer service team you know 24 7 whether that's australia the us across europe
um we've got a huge team globally um you know that can help people out you know unfortunately
you know if we're being realistic here not not everything is is going to be one two three there
are going to be bumps in the road in anything that you do in life um so i'm not going to sit here
and say that the toro is completely perfect um even though we are um but uh but look you know we're
here to we're here to help you as as much as possible and as you say if you've maybe had
issues with a you know centralized system uh in the past then then we can certainly try to help help
make that a little bit more seamless for you awesome i appreciate the honest take and i'm
just really big on accessibility and i think all the power should belong to the user i mean obviously
evidently it is their capital so i feel like you know they should obviously have the control over it
i would try and fire with robin hood and you know the whole dogecoin scenario there where people
were locked out of their accounts they couldn't move that they couldn't move the funds whatever
it may be it just wasn't a great look and obviously it's different for me toro but i just think you
know the centralized system sometimes to itself can fail and obviously centralization does have its
you know issues as well in terms of you know there's not really a governing process but i mean that's
what you kind of expect when you come to the wild wild west so to speak so essentially i'm just
really big on accessibility and giving the power back to the user essentially is what i believe i think we
all believe in here through decentralization um appreciate that take josh uh dave uh you
do have any last thoughts we'd love to hear them um i actually have a hard stop uh so i have to go
but i appreciate being up here and i appreciate you guys being here and thanks for fielding my
questions thanks for your questions dave uh nice to speak to you dave thank you josh sam we are winding
down to the hour now which is we're in the dot if you guys have any you know final thoughts things
that we didn't you know mention bring up any products you guys have coming out in the future we'd love
to hear about that stuff before we wrap this up yeah no i i think from from my point in in summary
i mean literally just being on this space going on other spaces the buzz over the last week between
the sort of twitter and each other partnership is all positive i mean this is what it's all about
empowering the crowd empowering the retail trader and investor you know lowering that barrier is to be
seen as a good thing you know for people to be able to take control of their financial future um
so i i'm really positive on it i'm bullish on it i mean josh and i we have a role to play in this
whole thing yes we weren't in the boardroom with with yoni and and elon as much as we would have loved
to have been uh but we've got a role to play which is the education side so you know whether that be
just tuning into this whether that be listening to the podcast that we do or the courses or the
guides i mean i was today i was in uh in london uh filming for an upcoming course that we've got
and we were actually talking about diversification within crypto and the importance of doing that and
how to do that as well so we've got a role to play in it i'm excited about it i think if anyone has
any thoughts whether that be positive or negative feel free to to send me a dm we relay all feedback
back and uh that's an absolute you know positive of of this whole thing is that everyone has now got
a voice uh and i think that's that's absolutely great josh yeah just uh yeah exactly what sam said
i think as i've said a few times you know in the space our goal here is to empower people to grow their
knowledge you know grow their wealth as part of you know this the community that is available these
days uh whether that's through education you know social feeds you know podcasts meetups i think we
have a huge part to to sort of play in that um i think financial content on social media has provided
education to many who have felt maybe excluded by sort of traditional channels twitter as i've said before
has become a crucial part of you know retail investing where millions of ordinary people go
to access their financial news to share their knowledge and and sort of converse um you know
etoro as i said earlier was was built on on those sort of principles of you know community knowledge
sharing access to to financial markets so again this is a partnership that that is only going to
continue to grow there will be several thousand cash tags introduced as part of a gradual process
um you know not not all of those are rolled out at the moment you probably see things like bitcoin
ethereum uh on stocks things like apple and tesla but that's gonna um that's gonna grow that's gonna
move into other stocks other crypto assets that's going to grow into commodities um so it's it's only going
to get sort of bigger and we're here to to help as much as possible so even if people have questions
on financial markets as i say reach out to myself and sam send us a dm if there's something that we
can help with if you have you know a community of people that that need financial education then
then we can help with that as much as possible we want to to grow financial knowledge globally um
so if we can help let us know um send us a dm if you have questions or or ideas more than happy to
help but um but yeah thanks thanks for having us on and andrew it's been a it's been a pleasure
awesome guys we appreciate you guys if you guys have been listening the entire time but haven't
managed to follow sam and josh please follow sam and josh they obviously create content on the
financial markets as well as crypto fintech everything educational and obviously they
do the research through the homework so you guys don't have to obviously having nine to fives it's
definitely tough to do stuff and learn and learn the financial stuff outside so these guys do the
research for you and obviously post the content accordingly be sure to give them follows guys
really last question then we can definitely wrap this up are there any you know possibilities you
guys could be hosting your own twitter spaces within the next you know next few months yeah
yeah i think so sam right um we absolutely yeah we do twitter spaces on so we have a few e e toro accounts
so we have uh e toro that's listening into this space which is our main channel we have e toro us
for those that are in the us as well we have uh our investment analyst uh cali cox based out in the us
who is who is fantastic and and does uh some really great spaces um i'm obviously e toro australia we
do spaces as well so yeah uh absolutely we're always planning to try and do spaces um and
people can obviously gain access to you know as i say our podcast as well um through spotify's
under digest and invest if they want to to sort of give us a like and a follow and tell us how great
we are that would be fantastic um but uh yeah over the next um sort of few weeks and months is a plan
of ours to push out more spaces whether that be things like this but also with as i mentioned at
the very very beginning our popular investors to hear about their strategies to hear about their
background to hear about their training styles and techniques it's a great way to learn you know
it might be you listening and think oh well oh yeah that makes sense doing it that way or on the flip
side you say oh wow i would never do that and it's whether you incorporate something that you know
these people that have got unbelievable results do or you take a little bit of information and go do
it your own way and that's something that we're we're looking to really push over the next few weeks
and andrew it'd be great to have you guys on actually over the next sort of few weeks as well
as we uh look to put um you know push our our space as well as i would say watch this space pun
intended awesome that that would be that would definitely awesome we could definitely chat about
that you know sometime after this conversation definitely kind of put that out there it's great
that you guys are definitely using twitter as a distribution method i think twitter space is
great obviously i'm very heavily biased as well as everyone kind of listening here i think it's
the very beginning of it i think there's a long journey for twitter space as long as you keep
innovating that process forward um twitter space is great because you have real people having real
conversations such as these guys the ones can be sure to follow sam and josh and be sure to kind
of tap in with what they're doing great stuff coming down the pipeline all right guys i appreciate
everyone stopping by tonight this has been another episode of will coin talk we have the two
partners on with us josh and sam appreciate you guys giving us your time everyone have a great night
thank you thank you everyone thank you guys take care
thank you
